The Peninsula Beverly Hills
T : (310) 975 2846
Offer Nissenbaum has been a leader in the field of luxury hospitality since early in his career when, at the age of only 30, he was appointed the General Manager of the Doral Saturnia International Spa Resort, at the time the highest-rated hotel spa in the U.S. and the first to receive the AAA Five Diamond award. Today, as Managing Director of The Peninsula Beverly Hills, Nissenbaum continues his unique style of customer-focused leadership for this iconic luxury hotel.
Prior to joining The Peninsula Hotels in December 2007, Nissenbaum was overseeing nine hotels as Regional Vice President of Operations for Omni Hotels, based in New York City. “There was no question about making the switch from multi-property responsibilities to just one – simply because it was The Peninsula Beverly Hills,” he recalls.
Nissenbaum was raised in Israel and Canada and graduated with a degree in hospitality management from Paul Smith’s College in upstate New York. He began his hotel management career with The Park Lane Hotel and in 1986 joined Doral Hotels & Resorts at the company’s Doral Tuscany Hotel in New York. He promoted and transferred to Miami two years later as Resident Manager of its sister property, and was subsequently promoted to General Manager. Nissenbaum later spent several years with Toronto-based Delta Hotels & Resorts, then returned to Manhattan to become Resident Manager of The Plaza. Several years later he joined Omni Hotels and, in 2002, was awarded the Human Relations Award in Hospitality by the American Jewish Committee.
Nissenbaum is a staunch believer in a collaborative team approach to hotel management, one based on a culture of mutual respect among staff members and a focus on employee as well as guest passion points. In that spirit he created an “Innovation Committee” comprising 25 employees from every area of hotel operations – right down to stewarding – that meets monthly to discuss new hotel initiatives. “Every staff member has insight and something valuable to say, and I’m there to listen,” he says.
In 2011, Nissenbaum was named Hotelier of the Year by Virtuoso, the leading luxury-travel network, comprising more than 6,000 elite travel specialists associated with 300-plus agencies in 22 countries. Virtuoso members selected Nissenbaum from a slate of nominees that included hoteliers from France, Italy, South Africa and India.
Nissenbaum, who speaks French, German and Hebrew, plays ice-hockey and soccer and is a volunteer referee for little league soccer in Beverly Hills. He was active in charities and community organizations while living in New York, and he continues to be an active involved member of the Beverly Hills and Los Angeles communities in support of important civic and philanthropic initiatives.
His commitment to the local community was recognized in July 2012 when he was named chairman of the board of the Beverly Hills Conference & Visitors Bureau (BHCVB). For a 12-month period, Nissenbaum oversaw the organization’s strategic direction and presided over all meetings of its Board of Directors and Executive Committee, while acting as the BHCVB’s liaison with the mayor of Beverly Hills, the City Council and the city staff.
Nissenbaum and his team are currently preparing for the hotel’s upcoming 30th Anniversary in 2021. “We want to thank the local community and our valued guests for their support throughout the years,” says Nissenbaum. “And equally important, we want to celebrate our outstanding team who are essential to the DNA of the product – they are the soul of the hotel and the reason why our guests keep returning.”
About The Hongkong and Shanghai Hotels, Limited (HSH)
Incorporated in 1866 and listed on The Stock Exchange of Hong Kong (00045), HSH is the holding company of a Group which is engaged in the ownership, development and management of prestigious hotel, commercial and residential properties in key locations in Asia, the United States and Europe, as well as the provision of tourism and leisure, club management and other services. The Peninsula Hotels portfolio comprises The Peninsula Hong Kong, The Peninsula Shanghai, The Peninsula Beijing, The Peninsula Tokyo, The Peninsula New York, The Peninsula Chicago, The Peninsula Beverly Hills, The Peninsula Paris, The Peninsula Bangkok, and The Peninsula Manila, The Peninsula Istanbul, The Peninsula London. The property portfolio of the Group includes The Repulse Bay Complex, The Peak Tower and St. John’s Building in Hong Kong; The Landmark in Ho Chi Minh City, Vietnam; and 21 avenue Kléber in Paris, France. The clubs and services portfolio of the Group includes The Peak Tram in Hong Kong; Thai Country Club in Bangkok, Thailand; Quail Lodge & Golf Club in Carmel, California; Peninsula Clubs and Consultancy Services, Peninsula Merchandising, and Tai Pan Laundry in Hong Kong.
For further information, please contact:
Ms. Dina Nili
Digital Marketing Manager
The Peninsula Beverly Hills
Telephone: +1 (310) 975 2846
Twitter & Instagram: @ThePeninsulaBH